Hotel Policy

Please read our policies to ensure a comfortable stay for all guests.

Check-in & Check-out

Check-in:Starting from 2:00 PM
Check-out:Until 11:00 AM

Late check-out may be possible upon request, but may incur additional charges. Please contact us in advance to arrange late check-out.

Security Deposit & Payments

Daily & Weekly Bookings

A security deposit of 500 THB is required upon check-in. This deposit will be fully refunded at check-out if there is no damage to the room or breach of hotel policies.

Monthly Bookings

For monthly bookings, a deposit equal to 1 month's rent is required. This deposit will be returned at the end of your stay, subject to inspection for any damages or policy violations.

Smoking Policy

Smoking is strictly prohibited inside all rooms. This policy is strictly enforced to ensure the comfort and safety of all guests.

All rooms have a balcony where smoking is permitted. Please use the ashtrays provided and ensure cigarette butts are properly disposed of.

Cooking & Kitchen Facilities

In-Room Cooking

Cooking is not allowed in the rooms, except for the use of the microwave oven provided in each room.

Shared Kitchen

A shared kitchen is available downstairs for all guests. The kitchen is equipped with:

  • Air fryer
  • Toaster
  • Hob (stovetop)
  • Kitchen utensils

⚠️ Important: All kitchen equipment and utensils must be cleaned after use. Please leave the kitchen in the same condition you found it for the next guest.

Additional Services

Wake-up call service is available free of charge upon request. Please inform our staff at check-in or contact us in advance if you need a wake-up call during your stay.

General Guidelines

  • Please respect other guests and maintain a quiet environment, especially during night hours
  • Report any maintenance issues or concerns to our staff immediately
  • Guests are responsible for any damage to the property beyond normal wear and tear
  • Lost keys may incur a replacement fee
  • Visitors are welcome but must be registered at reception

Questions?

If you have any questions about our hotel policies, please don't hesitate to contact us:

JRJ Residence

7/21 Boonsampan 9, Pattaya, Thailand

Email: info@jrjresidence.com